Toloo is a space for reflection and emotional support. Please read this carefully before continuing — it contains important information about what Toloo is, what it is not, and where to get help if you need it.
Toloo is not an emergency service. If you or someone else is in immediate danger, please contact emergency services (112 in the EU, 999 in the UK) or a local crisis line right away. Do not rely on Toloo in a crisis or emergency situation.
Toloo is an AI-powered companion designed to offer a private, judgment-free space to talk about what's on your mind — anxiety, stress, loneliness, difficult feelings, or anything else you're carrying.
Toloo is not therapy, not a clinical or diagnostic service, and not a substitute for professional mental health care. It does not constitute hälso- och sjukvård (healthcare) under Swedish law (Hälso- och sjukvårdslagen), and it is not a medical device within the meaning of EU Medical Device Regulation 2017/745. Nothing within Toloo should be interpreted as medical advice, a diagnosis, or a treatment recommendation.
If you are struggling and feel you need professional support, we encourage you to speak with a doctor, psychologist, or licensed counsellor.
If you express distress or a crisis, Toloo will always direct you toward real support. But please also keep these resources close before you begin:
Toloo is available to users aged 13 and over. By confirming your age and continuing, you are declaring that you meet this requirement. If you are under 13, you must not use Toloo.
If you are between 13 and 15 years old, we strongly encourage you to let a trusted adult — such as a parent or guardian — know that you are using Toloo. While Toloo is designed to be a safe and supportive space, parental or guardian awareness is an important part of your wellbeing.
Age eligibility is governed by GDPR Article 8 and applicable national law. In Sweden, the minimum age for digital consent is 13. If you access Toloo from a country with a higher minimum age, you must meet that country's requirement. By proceeding, you confirm that you meet the applicable age requirement in your country of residence.
Everything you share with Toloo is treated with strict confidentiality. Your conversations are never sold, used for advertising, or disclosed to third parties except as required to operate the service — including our AI infrastructure provider, who processes data solely on our behalf under a binding Data Processing Agreement and GDPR-compliant safeguards.
All data is encrypted in transit and at rest. You can read exactly how your data is handled, stored, and deleted in our full Privacy Policy.
Your use of Toloo is governed by our Terms of Service, which include important limitations of liability. Please read them before continuing. By using Toloo, you agree to those terms.
Toloo is provided as a supportive tool only. To the fullest extent permitted by applicable law, Toloo and its operators accept no liability for decisions made, or actions taken, based on conversations with Toloo.
By clicking “I understand — continue” you confirm that: (1) you have read and understood this safety notice; (2) you are 13 years of age or older and meet the minimum age requirement in your country of residence; (3) you have read and agree to our Terms of Service and Privacy Policy; and (4) you understand that Toloo is not a medical service and is not a substitute for professional mental health care.
I understand — continue